Responsible Gaming Tools at Spinstralia

18+ Only, Verified

You must be 18 or older to register or play at Spinstralia. We check identity documents during account verification, and we close accounts belonging to anyone under 18 the moment they're identified, refunding any deposits made where required. If you're setting up an account for a family member or friend who is underage, don't. It puts their access at risk and delays your own withdrawals while we sort it out.

Deposit Limits: Set Your Ceiling Before You Play

From your account dashboard you can set a daily, weekly or monthly deposit cap in AUD. Once you hit that number, the cashier won't accept another deposit until the period resets, regardless of payment method, whether that's PayID, POLi, a card or crypto. This is the simplest control most players use first, because it stops overspend at the deposit stage rather than after the fact.

Lowering a limit takes effect immediately. Raising one has a cooling-off period, usually 24 hours, before the higher cap applies. That delay is deliberate. It stops a rough session from talking you into a bigger number in the moment.

Loss Limits and Session Reminders

Alongside deposit caps, you can set a loss limit that tracks net losses over a rolling period instead of total money in. This catches situations where you're depositing within your cap but chasing losses across multiple sessions. You can also turn on session reminder pop-ups that appear every 30, 60 or 90 minutes, showing time played and net result so far. Small nudge, but it works for a lot of players who lose track of time on pokies.

• Daily, weekly and monthly deposit limits, adjustable from your account settings
• Loss limits tracked over rolling periods, not just single sessions
• Session time and spend reminders you can set to any interval
• Reality check pop-ups showing net win or loss since login
• Cooling-off periods (24 to 72 hours) that pause your account without a full self-exclusion

Self-Exclusion: Full Stop When You Need It

If limits aren't enough, self-exclusion locks your account entirely for a period you choose, from six months up to a permanent close. During self-exclusion you can't log in, deposit or receive marketing emails or SMS from us. Support can walk you through it via live chat or email, and there's no charge to activate it. If you've opted into a national or state self-exclusion scheme, let our support team know so we can align your Spinstralia account with that registration.

A shorter cooling-off option also exists if you just need a few days away from the tables without closing the account outright. Both options are reversible only after the period you set has fully elapsed, not sooner, which is the point.

Free, Confidential Help: Gambling Help Online

This service is independent of Spinstralia. It's staffed by trained counsellors, it's free to call from anywhere in Australia, and you don't need to give your name if you'd rather not. Talking to them doesn't affect your Spinstralia account either way. Some players use the helpline once to talk through a rough patch, others use it ongoing. Both are fine reasons to call.

Signs Worth Paying Attention To

• Chasing losses by depositing more than you planned to break even
• Gambling with money set aside for bills, rent or essentials
• Lying to family or friends about how much time or money you're spending
• Feeling irritable, anxious or low when you're not playing
• Using pokies or tables to escape stress rather than for entertainment

None of these mean something is broken. They're just worth noticing early, while a deposit limit or a short cooling-off period is still an easy fix.

Support and the Regulator

ACMA regulates interactive gambling services offered to players in Australia and is a useful reference point if you want to understand the rules operators here are expected to follow. Any licence details specific to Spinstralia are published in the site footer, so check there before you deposit if that's important to you. Our own support desk, reachable via live chat and email during Australian peak hours, can walk you through any of the tools above, no judgement, no hard sell to keep playing.

Related Pages

For account setup and verification details, see About Spinstralia. For how deposits and withdrawals actually work in AUD, check Payments. For the terms behind bonuses and limits, read Terms and Conditions. Ready to set up an account with your limits in place from day one? Head to Register.